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Driven by passion and innovation in Swimrun, swimming and triathlon.

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Terms of service

General

ARK Sports is executed by the company Yonk Sports AB, registered at Smedjegatan 6, 131 54 Nacka, Sweden, with organization/company number 559120-6973. We reserve the right to correct mistakes or errors printed on this website.

Prices

Depending on your location, we show all prices and charge all costs in either SEK (Swedish krona, KR) or converted to either EUR (euro, €) or a local currency. Prices are updated regularly depending on current currency exchange rates.

Payment

We accept payments with credit cards through our processor Shopify. Depending on your location, local payment options may also be available.

Delivery and shipment

We always try to ship your order within one business day. Orders placed on weekends and holidays will be shipped the next business day. DHL Express and FedEx fulfill shipments, but we reserve the right to change the carrier to fulfill our obligations to our customers.

Delivery times

  • Sweden: 1–2 days
  • Europe: 3–5 days
  • International: 5–7 days

Shipment costs

  • Sweden: 69 SEK (free shipping on orders from 900 SEK).
  • Europe: approx. €15 (free shipping on orders from €195) or equivalent in local currency.
  • International: approx. €30 (free shipping on orders from approx.€195 ) or equivalent in local currency.

Taxes and international orders

  • Shipments to Sweden:
    Prices and costs include VAT (Swedish “moms”) for locations inside Sweden.
  • Shipments to the European Union:
    Prices and costs include local VAT for locations inside the European Union.
  • Shipments outside European Union:
    We don’t add VAT or tax to our product prices and costs for locations outside the European Union. However, local import tax, duties, and fees may add upon delivery in your country.

Returns

Within 14 days of receiving your order, you have the right to return the products, given the products are unused and in original condition. You pay for the return shipping, and Yonk Sports AB will not refund any shipment or payment costs. In the case of a quality claim due to a faulty product, we will replace the product free of charge or refund your payment, including shipping costs.

Please return products to (non-US customers):
ARK Sports
c/o CE Logistik AB
Libro Ringväg 3
752 28 Uppsala
Sweden

US customers return products to:
Direct Link WW
Attn: Martin Cordero
700 Dowd Avenue
Elizabeth, NJ 07201

Re:mARK returns

All Re:mARK sales are final. We accept returns or exchanges for products damaged in transit or if the incorrect item was shipped to you.

To be eligible for a refund or exchange, you must first email within 30 days of the order date. Upon receiving your email, we will respond promptly and accordingly and make sure we send out your replacement. If a replacement item is not available, we will refund the total purchase price.

Warranty

Our products have a general warranty of 12 months against production or material faults, if not otherwise stated in the product description. Keep the receipt/delivery note during the warranty period. In case of a quality claim due to a faulty product, please contact us as soon as possible to issue a complaint. We will replace the product free of charge or refund your payment, including shipping costs.

Privacy policy

According to law, we must ask for your approval to handle your details. All the information you leave with us, or which we are given when you register for purchase or visit our website, will be handled responsibly by Yonk Sports AB. The information will only be used to fulfill our business responsibilities to you and our marketing purposes. Yonk Sports AB will never let a third party use your details for marketing without your consent.

If your details are wrong, incomplete, or irrelevant, you have the right to demand that it is corrected or deleted.

Read more in our complete Privacy Policy.

Force majeure

If Yonk Sports AB fails to comply with the agreement because of unusual adverse circumstances outside of its control due to force majeure such as strikes, civil unrest, war, or natural catastrophes such as earthquakes, volcanic action, and other similar matters, then Yonk Sports AB can not be held responsible.